Privacy Policy

Introduction

Fresh Receipt ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit freshreceipt.com (our "Website") as a guest or when you use our online or mobile-based services ("Services") as a user ("User"). This policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• • On this Website;
• • In email, text, and other electronic messages between you and us;
• • Through any of our mobile and desktop applications that you download from our Website or app stores;
• • When you interact with our advertisements and/or applications on third-party websites and services, if those applications or advertisements include links to this policy;
• • When you use our Services as an active or inactive User;
• • Through your use of our receipt generation tools and any content you create using the Services.

It does not apply to information collected by:

• • Us offline or through any other means, including on any other website operated by Company or any third party; or
• • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or our Services. By accessing or using this Website or our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website and/or our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website and Services are not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website or use our Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@freshreceipt.com.

Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and Services, including information:

• • By which you may be personally identified, such as first and last name, email address, billing address, telephone number, payment information, and any other identifier by which you may be contacted online or offline ("personal information");
• • That is about you but, without more information, does not directly identify you, such as username, browser type, operating system, IP addresses, and other information collected through cookies related to web traffic to and on our Website and Services;
• • About your use of the Services, including receipt templates you create, customization preferences, and usage patterns;
• • Technical data including device information, browser type, time zone settings, and platform information.

Information You Provide to Us

We collect information that you provide directly to us while using the Website and Services, such as:

• • Information that you provide by filling in forms on our Website or while using our Services or signing up to use our Services. This includes information provided at the time of registering to use our Website, subscribing to our service, or reporting issues with our Website or Services. Examples include your contact information, account and billing information.
• • Information you input into receipt templates, including but not limited to business names, addresses, itemized purchases, prices, dates, payment methods, and any other data you enter while using the receipt generation features of the Service.
• • Records and copies of your correspondence (including email addresses), if you contact us.
• • Your responses to surveys that we might ask you to complete for research purposes.
• • Details of transactions you carry out through our Website and of the fulfillment of your orders.
• • Your search queries on the Website.
• • Your support requests directly to us.
• • Information required to make a purchase on our Website, including your billing information that you provide to us to complete a transaction. Note: we do not collect or store complete credit card information directly; this information is collected and processed by third-party payment processors.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• • Details of your visits to our Website, including analytics traffic data, logs of how you navigated to our Website, general analytics including how many users accessed our Website and from where they were directed, and the resources that you access and use on the Website.
• • Information about your computer and internet connection, including your IP address, operating system, and browser type.
• • Information regarding your interactions with our Website and Services, including which features you use, receipt templates you create, and time spent on various pages.
• • Device identifiers and other unique identifiers.

The information we collect automatically is used to provide you with the Services and for statistical purposes that help us improve our Website and Services, including by enabling us to:

• • Estimate our audience size and usage patterns.
• • Store information about your preferences, allowing us to customize our Website according to your individual interests.
• • Speed up your searches and improve your experience.
• • Determine whether you are an actual person and not a bot.
• • Perform bug fixes and troubleshooting.
• • Recognize you when you return to our Website.
• • Improve and optimize the receipt generation features.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Analytics Tools. We use third-party analytics services such as Google Analytics to collect and analyze usage information. These services may use cookies and other tracking technologies to help analyze how users use the Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• • To present our Website and its contents to you.
• • To provide you with information, products, or services that you request from us.
• • To provide you with the receipt generation Services and process your receipt templates.
• • To fulfill any other purpose for which you provide it.
• • To provide you with notices about your account and subscription, including expiration and renewal notices.
• • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• • To notify you about changes to our Website or any products or services we offer or provide through it.
• • To allow you to participate in interactive features on our Website.
• • To improve our Website, Services, and customer service.
• • To monitor and analyze trends, usage, and activities in connection with our Services.
• • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Fresh Receipt and others.
• • In any other way we may describe when you provide the information.
• • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Fresh Receipt's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the data necessarily transferred to the new entity.
• • To third-party payment processors, such as Stripe, PayPal, or other payment providers if you have transacted on our Website. We do not store your complete credit card information; this information is collected and processed directly by our payment processors.
• • To fulfill the purpose for which you provide it.
• • For any other purpose disclosed by us when you provide the information.
• • With your consent.

We may also disclose your personal information:

• • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• • To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
• • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Fresh Receipt, our customers, or others.
• • To law enforcement agencies, government officials, or other third parties when we believe in good faith that such disclosure is necessary to investigate or prevent fraud or other illegal activities, or to respond to claims that User Content violates third-party rights.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

For Users with active accounts, we retain personal information for the duration of the account relationship and for a reasonable period thereafter for backup, archival, audit, or legal purposes.

For receipt templates and User Content, we may retain this information for a period following account termination for legal, regulatory, or legitimate business purposes, including to comply with law enforcement requests or to resolve disputes.

You may request deletion of your personal information by contacting us at privacy@freshreceipt.com. Please note that we may be required to retain certain information for legal or legitimate business purposes, and some information may persist in backup copies for a reasonable period of time.

Third-Party Service Providers

We use the following categories of third-party service providers who may have access to your personal information:

• • Payment Processors: We use third-party payment processors (such as Stripe, PayPal) to process payments. These processors have their own privacy policies governing the use of your payment information.
• • Cloud Hosting Providers: We use cloud infrastructure providers to host our Website and Services and store data.
• • Analytics Providers: We use analytics services to help us understand how users interact with our Website and Services.
• • Email Service Providers: We use third-party email services to send transactional and marketing communications.
• • Customer Support Tools: We use third-party tools to manage customer support inquiries.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website or Services may then become inaccessible or not function properly.

Promotional Offers from the Company. If you do not wish to have your email address used by us to promote our products and services, you can opt-out by clicking the unsubscribe link in any promotional email we send, or by sending us an email at privacy@freshreceipt.com stating your request. This opt-out does not apply to transactional emails related to your account or purchases.

Do Not Track Signals. Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals.

We do not control third parties' collection or use of your information on websites or apps not owned by us to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change certain personal information such as name, email, and password by logging into the Website and visiting your account settings page.

You may also send us an email at privacy@freshreceipt.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your State Privacy Rights (United States)

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• • Confirm whether we process their personal information.
• • Access and delete certain personal information.
• • Correct inaccuracies in their personal information, taking into account the information's nature and processing purpose (excluding Iowa and Utah).
• • Data portability.
• • Opt-out of personal data processing for targeted advertising, sales, or profiling.
• • Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights, please email us at privacy@freshreceipt.com and state the nature of your request with sufficient detail for our privacy team to assess the merits of your request.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. These include:

• • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• • Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising.
• • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your rights, please contact us at privacy@freshreceipt.com.

Nevada Residents

Nevada provides its residents with a limited right to opt-out of certain personal information sales. We do not currently sell personal information that implicates Nevada's opt-out rights. However, Nevada residents who wish to contact us regarding this opt-out right may submit a request by emailing us at privacy@freshreceipt.com.

Your Privacy Rights (Canada)

If you are a resident of Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including:

• • The right to access your personal information held by us.
• • The right to request correction of inaccurate personal information.
• • The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
• • The right to file a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

To exercise these rights, please contact us at privacy@freshreceipt.com.

International Data Transfers

Fresh Receipt is based in Vancouver, British Columbia, Canada. If you are accessing our Website or Services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our servers are located or our service providers are based.

By using the Website or Services, you consent to the transfer of your information to Canada and other countries which may have different data protection rules than those of your country.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

Residents of European Economic Area, Switzerland, and United Kingdom

If you are a resident of the European Economic Area (EEA), Switzerland, or United Kingdom, you have certain additional rights and protections under applicable law, including the General Data Protection Regulation (GDPR) and UK GDPR.

Legal Basis for Processing

We rely on the following legal grounds to process your personal information:

• • Consent. We may use your personal information as described in this Privacy Policy subject to your consent. To withdraw your consent, please contact us at privacy@freshreceipt.com.
• • Performance of a Contract. We may need to collect and use your personal information to perform our contractual obligations, such as providing you with the Services.
• • Legitimate Interests. We may use your personal information for our legitimate interests to provide our products and services, to improve our services, and for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
• • Legal Compliance. We may collect and use your information in connection with legal obligations to which we are subject.

Your Rights Under GDPR

Under the GDPR, you have the following rights:

• • Right of Access: You have the right to request a copy of the personal information we hold about you.
• • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• • Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• • Right to Object: You have the right to object to processing of your personal information in certain circumstances, including for direct marketing purposes.
• • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
• • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

To exercise any of these rights, please contact us at privacy@freshreceipt.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology and processed by third-party payment processors.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or while using our Services.

Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat users' personal information, we will notify you by email to the primary email address specified in your account and through a notice on the Website home page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Fresh Receipt
Vancouver, British Columbia, Canada
Email: privacy@freshreceipt.com

To register a complaint or concern, please submit a request by emailing us at privacy@freshreceipt.com with the subject line "Privacy Complaint" and providing us with sufficient detail regarding the nature of your complaint and the date/time of any events leading up to your complaint. We may ask you to verify your complaint and identity by providing appropriate information to substantiate your identity and the facts giving rise to your complaint.